Everything a GTA business needs to run — under one accountability line.
Six services, three specialties: Core managed IT, security, and AI. Priced as a retainer, delivered by one team that already understands how software works.
Core Managed IT
Predictable IT that also owns your software.
Flat monthly fee, one team, zero "call your developer" moments — our SLA covers custom software issues too, not just the network.
- 24/7 helpdesk & end-user support
- Network monitoring & patching
- Cloud administration (Microsoft 365 / Google Workspace)
- Backup & disaster recovery basics
- IT procurement & license management
- Bundled monthly dev hours included — no separate developer invoice
Free migration audit if you're leaving another MSP.
Security
See the exposure before it becomes a headline.
Endpoint, identity, email, and staff coverage — engineered together so gaps between layers don't become the incident report.
- MFA rollout across identity providers
- Endpoint detection & response (EDR)
- Phishing simulation & staff training
- Email security & filtering
- Compliance documentation (PIPEDA / PHIPA)
- Free security posture assessment
Provincially-subsidized first assessment available for qualifying Ontario businesses.
AI Adoption & Governance
You're already paying for Copilot. Let's make sure it's not a liability.
Roll out AI tools your team will actually use — with the access controls, audit trail, and staff training that keep your data where it belongs.
- Microsoft 365 Copilot deployment & governance
- Shadow AI audit across sanctioned and unsanctioned tools
- Access controls & data guardrails
- Staff adoption training
Shadow AI audit and lockdown within 10 business days, or it's free.
AI Automation & Custom Agents
Not a chatbot bolted onto your inbox.
Automation built into the software you actually run on — dispatch, inventory, traceability — not just Microsoft 365.
- Workflow automation (ticket triage, invoice processing, onboarding/offboarding)
- Custom agents built against your existing line-of-business software
- Integration with dispatch, inventory, or traceability systems
Business Continuity & Disaster Recovery
Most breaches don't kill the business. The lack of a plan does.
A recovery plan that's been tested — not a folder of PDFs nobody's opened since onboarding.
- Backup design, verification & monthly restore testing
- Ransomware-specific incident response planning
- Tabletop breach simulations
- Documented RTO/RPO for every critical system
- 24/7 incident response line
Tested recovery plan in place within your first 30 days, or the retainer's on us.
Cloud & Infrastructure Optimization
Stop paying for cloud you're not using.
Migration, cost audits, and quarterly reviews so your bill reflects what you actually run — not what you signed up for two years ago.
- Cloud strategy & migration (Microsoft 365, Azure, AWS, Google Workspace)
- License & subscription cost audit
- Multi-cloud cost optimization (FinOps)
- Quarterly spend reports
We find recoverable cloud spend in the first 30 days, or the audit's free.